Terms and Conditions

1. Labor and Installation

• JDM Motors Sacramento is not responsible for any labor charges.
• If minor defective parts are found during installation, please contact us for replacement. If you purchase replacements from other retailers, it will be at your own cost.
• Any item requiring minor or major repairs must be returned to us. Labor costs are not covered under any circumstances.

2. Warranty Limitations

• Wear-and-tear parts (e.g., timing belts, water pumps, belts, seals, spark plugs, spark plug wires, etc.) are not covered under warranty.
• Warranty for engines that become seized or blown due to unprofessional installation or other customer-related issues is void.
• Items are sold as pictured. Any additional parts required to complete your installation must be purchased separately. Some products may require extra components to function fully.

3. Claims

Claims are only valid for parts included in the original item description and must comply with these warranty terms.

Supporting documents (photos, invoice, mechanic report) are required for all claims.

The following claims are NOT accepted:

• Parts not included in the original package or mentioned in the description.
• Parts shown as damaged in the original listing or item photos.
• Items that are incompatible with your vehicle discovered after installation.

Return and Refund Policy

All returns must comply with warranty terms. Customers must agree to the following:

1. A 25% restocking fee is charged on all returns.
2. Shipping costs are non-refundable. Return shipping must be prepaid by the customer.
3. Items must be returned in the same condition as sold, fully assembled. All original parts and components must be included.
4. Customers must contact us to create a return file before returning items.
5. Returned items will be inspected and tested to ensure no damage occurred during customer possession.
6. Proof of delivery does not confirm claim acceptance.
7. Missing or damaged parts in a return will be charged at retail price, deducted from the refund.
8. Items damaged or destroyed under customer possession will not be refunded, and legal claims may be pursued.
9. If the claim is valid after inspection, a replacement or refund will be issued.
10. If the claim is invalid, no replacement or refund will be provided.